[Status: Launched! ๐Ÿš€] HEIC in Wrike

 Hi,

 

after upgrade iOS in iPhone picture are save in new format - HEIC which is not supported by Wrike.

Is any another possibility to attach picture from new iOS to Wrike?

 

BR

Tom

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Stephen

Thanks for your post, Tom. This is something that other members may have noticed too so it's great that you've posted on the Community ๐Ÿ‘
 
The HEIC format enabled by Apple make the images you take back up a lot quicker and also take up less storage space - but it's not a very compatible image format. There is a way to switch back to Jpeg format: On your iPhone go to Settings>Camera>Format, and choose 'Most Compatible' as the format. Now the photos you take will save as Jpeg.
 
Any questions at all, just ask ๐Ÿ™‚
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Good to know! I was having the same issue!

 

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I don't recommend switching back to jpeg given the advances it offers to iPhone users. A better option would be for Wrike to support the standard.

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yes, can you please offer support for the HEIC format

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There is other apps I use which have been updated to support HEIC format, is there a plan to include this in Wrike's app?

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We've moved this thread to the Product Feedback section, so let's see how other users vote on it ๐Ÿ‘

Lisa Community Team at Wrike Become a Wrike expert with Wrike Discover

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Hi, sorry for the newbie question, but how do I vote for this?

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Hey Brett, welcome to the forums ๐Ÿ™‚

Please click on the "+" sign under the post to upvote it: 

Get back to me if you have any questions ๐Ÿ™Œ

Lisa Community Team at Wrike Become a Wrike expert with Wrike Discover

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Wrike .. this should have been resolved yet .. and still is not (??)

the original demand dates back from November 2018 (!!?)

I agree with Stephen really it is not to adapt the iOS to Wrike but Wrike adapt to the HEIC of the iOS.

(also means less space on your servers seen the compressed format of HEIC ? or wrong ?)

Please respond on where the Wrike Product Develop. Team is at.. this issue must be fixed asap please ..

With all respect, a "yes but" answer is not sufficient here, the matter is basic.

Uploading Photos via Request Forms and into task creation via Mobile is a very daily business in our team.

(the type of our organisation makes it that most users are mobile above desktop)

Thanks for understanding and awaiting positive reply and very soon fix.

(same as for the Dropbox Integration ;-)

Regards.

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Hi everyone, thank you for commenting. Our Product team is aware of the suggestion and investigating possibilities to implement this, but no promises at this stage. I'll get back here when I have news. Thanks!

Lisa Community Team at Wrike Become a Wrike expert with Wrike Discover

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It's now been over two years since Apple released the IOS update that created HEIC and since it was originally raised by Tomasz Redwanz.  As much as I sometimes don't like how hard Apple pushes new tech sometimes, it's the world we live in... and I can't ask everyone to change how their phone takes pictures.  Is this close? 

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Hi everyone! I'm happy to announce that HEIC is now supported in the web version. Thanks so much for your feedback here! 

Lisa Community Team at Wrike Become a Wrike expert with Wrike Discover

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