Time zone

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Project Manager

Our team is scattered across the globe. If one of our team member sitting is US enters a milestone date in pacific time zone (say 28th August), shouldn't it reflect as 29th August for a person sitting in India (IST)? The task completion time must be the same - it cannot be that a person in India starts sees something as overdue, yet the person in US still sees it as task yet to do. Can you please help me clear this ?

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Stephen

Hi there, I can see that you've already asked this with our support team but I'll post an answer here to help any other members with the same question. 
 
Wrike works off of concrete start/end dates, which means that if you are in the US and you set a task deadline for the 30th January, this date shows up in Wrike as the 30th January for your Indian colleagues too - even though the 30th January begins earlier for them. This means, on the 31st of January your Indian colleagues see the task is overdue while you, in the US, see it as not overdue. 
 
It's not a perfect solution but considering the Indian team's day ends before the US team's, maybe the deadline/milestone should be set a day ahead to compensate for the time difference? A note could be added to the task description with any additional details around the due date. 
 
Any questions on this, let me know.
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Matt Mandarino

Is there any plan to make an update here? Timezones are a must as we work with a global team in real-time, delivering 24 hours a day.

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Lisa

Hi Matt Mandarino, welcome to the Community 🙂

I'll check with the team again and get back to you as soon as possible 👍

Lisa Community Team at Wrike Wrike Product Manager Torne-se um especialista em Wrike com o Wrike Discover

Lisa Wrike Team member Torne-se um especialista em Wrike com o Wrike Discover

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Elaine

Hi folks, we wanted to share an update here to let you know that there are no plans to make any changes to this at the moment. We will however continue to pass your feedback in relation to this to the team.

If there's anything else we can help with here, do let us know 👍

Elaine Community Team at Wrike Wrike Product Manager Torne-se um especialista em Wrike com o Wrike Discover

Elaine Wrike Team member Torne-se um especialista em Wrike com o Wrike Discover

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Molly Bendell

Our company would use this as well. We are using the API that's running through Drupal, which is set to GMT. However, most of our Wrike users are Eastern and Pacific timezones, and so the dates and times are showing as a day ahead in our app.

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Lisa

Thank you for supporting this suggestion Molly Bendell! I've now moved this thread from How To to Product Feedback. We will let you know if there are any news on this topic in the future. 

Lisa Community Team at Wrike Wrike Product Manager Torne-se um especialista em Wrike com o Wrike Discover

Lisa Wrike Team member Torne-se um especialista em Wrike com o Wrike Discover

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