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Karen Reijneveld

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Karen Reijneveld a ajouté un commentaire,
  1. Communauté
  2. Product Feedback
  3. [Status: Backburner ⌛️] Out of Office and unavailable time periods

Another use case: our call center occasionally submits questions to another department with a request form. In the request form, they can assign a colleague to answer the question. There's a proble...

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Karen Reijneveld a ajouté un commentaire,
  1. Communauté
  2. Product Feedback
  3. "Multiple" Access role (in Analytics Board)

Hi Vladimir Bugay, thanks for the link. I understand the thought. Am I correct to think that in the example below, the user has editor and full rights? Or limited and read-only rights...?

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Karen Reijneveld a créé une publication,
  1. Communauté
  2. Product Feedback

The usual access roles are: read-only, limited, editor and full. Today, I also see 'Multiple' when I look at the sharing settings of a specific analytics board. This confuses me. I do not want to g...

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Karen Reijneveld a ajouté un commentaire,
  1. Communauté
  2. Product Feedback
  3. Aggregation Function (Sum and Average) in New Table View

In addition to what Jason Pontius describes, working with a copy of effort has another problem. The sum includes cancelled tasks while it should not. We have blueprints and some tasks with default ...

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Karen Reijneveld a ajouté un commentaire,
  1. Communauté
  2. Weekly Release Notes
  3. 🚀 Releases - Collaborate 2023 Competition & Lightspeed Training Session; Grouping, File Column and New Single List in Table View; Automation: Templates & New Actions (11/13/2023)

Hi! We like the grouping feature a lot, but we found out that in table view, it does not work the way we want. Situation: Table view, single list of tasks, sorted by due date, filters: all active ...

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Karen Reijneveld a créé une publication,
  1. Communauté
  2. Product Feedback

Hi, my colleague just showed me that if she drags a task to a different status column in the new board view, the task disappears from the view. This happened to her multiple times. I had seen this ...

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Karen Reijneveld a ajouté un commentaire,
  1. Communauté
  2. How To
  3. Order of automation actions

Hi Juan, The support team unfortunately told me: "I am afraid, at the moment there's no way to set up the exact order for the actions to take place, so it won't be possible to make sure that the in...

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Karen Reijneveld a ajouté un commentaire,
  1. Communauté
  2. How To
  3. Order of automation actions

Juan I think we need assistence with this. The text in my second post was incorrect and you can see that in the screenshots. It should: add comment change status change assignee But it: reassign...

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Karen Reijneveld a ajouté un commentaire,
  1. Communauté
  2. How To
  3. Order of automation actions

Hi Melissa, The first screenshot is from the behaviour I saw yesterday. Currently the setting are like the second screenshot. Just now, I tried again and to my surprise it now works in the correct ...

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Karen Reijneveld a créé une publication,
  1. Communauté
  2. How To

In 1 automation rule, I want to send a message to the current assignee and after that, change the assignee. But automation bot first changes the assignee and then sends the message.. The automation...




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