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Jennette Warner

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Jennette Warner a ajouté un commentaire,
  1. Communauté
  2. How To
  3. Capture date that a status changes

Yes, I am interested in seeing data for individual tasks (tickets). I want to know how quickly we are responding to and closing out tickets based on the type of ticket (we have this as a custom fie...

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Jennette Warner a ajouté un commentaire,
  1. Communauté
  2. API and Developers
  3. Custom field value via API

I am having a similar problem, I used the standard GET/ tasks call with the additional parameter ?fields=[customFields], and I see tasks, but no columns for customs fields. 

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Jennette Warner a ajouté un commentaire,
  1. Communauté
  2. Product Feedback
  3. Timetracking Report - Show which 'status / workflow' time was tracked within

Any updates on this? I'm epecially interested in using wrike as a ticketing system and this data on individual taks/tickets would be useful

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Jennette Warner a ajouté un commentaire,
  1. Communauté
  2. How To
  3. Capture date that a status changes

No, I looked at workflow reports, and that does not give me the info that I want. I don't want an average for the tasks, I want the data on each individual task. This data is being captures, I can ...

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Jennette Warner a créé une publication,
  1. Communauté
  2. How To

I'm using wrike as a ticketing system and I'd like to report on how long individual tasks/tickets stay in a particular status. I know the date a status changes is captured in the stream, but can it...




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