I like wrike: the customization possible with custom fields are amazing.
But without automation these become an incredbily tedious and time consuming activity.
Example: we deployed wrike to three interlinked teams, where team A receives external requests and goes through them sorting them in classes some of which require intervention of team B. If that's the case, team A opens a request to team B. Team C handle projects, assignining activities to team B.
Team B receives requests from Team A and from Team C and also has internal activities as well as administration ones.
So team A has the need to classify it's own tasks (and thanks to this https://help.wrike.com/hc/en-us/community/posts/360014405173/comments/360001486514 I now know how to automate this)
Team B get its activities directly created by teams A and C, plus has its own, so it doesn't use custom forms and has the need to automate fields. These fields could be linked to folders, and this would be a great help! but they are not. Also check the inheritance issue described here https://help.wrike.com/hc/en-us/community/posts/360018897394--Status-Backburner-Cascade-Custom-Field-Value-from-Folders-Projects-to-Sub-Projects-Folders-Tasks )
Team C also has activities and could use the same automation of team B
So in complex deployments I see that Wrike is silently requiring use of custom forms to keep the internal administration low, but that is not always the best solution. When teams become good at administrating tasks, then going through custom forms seems an excessive requirement on these teams
Moreover there is the concept of mixed types of activities for a single team: a team will almost always handle different types of activities, including internal ones. Having to quantify and track the workload per team member and per team without classification is not useful, and to classify you need additional attributes (custom fields) but then keeping them all manually aligned? big headache
In essence I would love to see at least a property of folders to automatically set certain custom fields, or custom fields that inherit the folder type, or something similar. This is something you would do with an ifttt: "if task created in folder X than custom fields Y = Z" and of course more than one need to be possible at the same time
What do you think? would this be useful for more people?