[Status: Not planned] How to see what another user sees?

Especially with collaborator users, things have to be shared explicitly which can include folders, custom fields, etc... easy to miss something and can cause a lot of confusion with new users.

Some tools let you simulate what the target user will see when logged in and it's super-helpful as the administrator. Does Wrike do this? If not, could it and/or is there a good workaround?

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Hey John, thanks for reaching out 🙂
There are Access Reports (available on Enterprise subscription, can be enabled from Wrike Labs) that are perfect to track who the items are shared with. 
Please get back with any further questions if you have them.
 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hi.

Thanks but we only have Business subscription. And this is still not as convenient as being able to see what the user would actually see. I think JIRA has this.

Maybe it can be a feature request then... otherwise we just end up screen-sharing to troubleshoot :)

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John, I moved this thread to the Product Feedback section, please make sure to upvote it 🙂 Other members will also be able to vote, and the suggestion will be brought to our Product team's attention.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hi John, as your post is getting more upvotes, I also wanted to mention Audit Log Reports and the ability to log in as another user to achieve what you are asking. These options are available on Enterprise subscription that provides advanced security features and expanded administration options. Sounds like that subscription might be a better fit for your team. 

Please let me know if you're interested in learning more about Enterprise, I can arrange a call with your Account Manager if you'd like 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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