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Deleted Users' Task Assignments should remain Visible in Filters, Reports, Exports

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    1Marjorie Downey

    all great points! Especially when you have templates that you will be using to create large projects and some of the tasks need to be reassigned. It would be easy if I only had one Project going at a time, but with multiple, it takes too long to re-do the template.

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    Lucy Freeman

    We are in a similar situation where we need to have the user seat for someone else, before knowing who will be taking on the work.

    And indeed, I just discovered that you can no longer see these tasks assigned to deleted users under "unassigned tasks" either. I have approx 30 tasks created that I would like to reassign to a single person, and unfortunately there's no way of filtering them out and mass editing.

     

     

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    Noel Howell

    This is the reason why I never delete a user right away as long as I'm not at my user limit. It's a little weird to see them in the 'assignable' users list, but that means I can take the time after they have been terminated to adjust all their tasks before I (eventually) have to delete them and resuse their sear. This is also a problem with time tracking reports (dont delete until the month/quarterly exports have concluded). Since each user costs $$ and usually you have to fill the vacancy with a new user, you need a few free spots at all times to allow for this issue -- more $$. 

    BTW-- on the 'Enterprise' plan you have an option for an inactive user that wont cost a seat. Can this just be ported to the 'business' plan?

     

     

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    Kelly Hagen

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    A workaround:

    If you use the search bar and type in the deleted user's name, every task they were ever assigned to will pop up, their icon will just be a grey and white X.  (Unfortunately so will their mentions, but this is a workaround not a solution :)

    On the list that populates, click on Show More and then Show All. Tasks will appear on the main screen.

    You can filter by "active tasks" and go in one-by-one and reassign them manually.

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    Hugh

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    Hi Kelly Hagen, this is a great workaround! You could also use mass editing to quickly reassign users to different tasks, rather than do it one by one.

    Thank you for all of your feedback everyone! It's been passed on to our Product team.

    Hugh Community Team at Wrike 💡Узнайте о самых популярных функциях Wrike и советах по его использованию

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    Kelly Hagen

    Hugh - you can't use mass editing once a user has been deleted though... (One of the issues this thread is addressing.)  

     

    (Your link to mass editing is broken btw)

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    Hugh

    Hey Kelly Hagen, thank you for the heads up on the mass editing link! It has been fixed 😊

    I have just tested mass editing in the List View to reassign tasks from deleted users from Search and I haven't had any issue doing this, could you give me some details about your experience? I want to make sure I'm recreating your scenario correctly in case there has been any miscommunication.

    Hugh Community Team at Wrike 💡Узнайте о самых популярных функциях Wrike и советах по его использованию

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    Kelly Hagen

    Hugh - yes i stand corrected, I see now how to mass reassign tasks from this generated list.  Thanks!

     

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