[From Wrike] Automation: Date Trigger 🔥

Hello Community! 😊

We are super excited to announce this new release from our Product team - Date Trigger in Automation Engine 🥳

This has been one of the most popular asks from our users and we’ve received feedback on this on various Community threads related to the Automation Engine, like this one. We’re therefore really happy to be able to announce this update today.

How Does the Day Trigger Work? 

When account admins check out the Automation tab in the Settings section, they will now see a new trigger there called “The date in the field meets a condition”:


Note: Just like any other automation rule, this rule can be applied to tasks and projects. Also, it will only trigger for active tasks and projects. 

Once you choose this trigger, you will be able to apply it to one of the three types of fields:

  • Start Date system field
  • Due Date system field
  • Custom field (“date” type)

After that, you’ll be able to choose one of the conditions - if the start/due/custom date has passed or is coming within X amount of time. 

You will also be able to choose the time zone here.

If you chose the second option - “will be within the next…”, you would be able to specify the number of days, hours, and minutes.

After this, you can choose the action for this automation rule:


📍The most popular use case here is when you choose to send a comment or mention to remind your team about the upcoming start/due/custom date.

 

We are hoping that you are as excited about this new trigger as we are! 🤗

Please share your feedback and/or questions below as usual 👇

 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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This is so great! 

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Great next step. Go on and expand the automation engine.

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I was really waiting for this, thank you so much!!!

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WOW, really useful! Does it work for cases where we want to stop the automation from completing when there's no due date on a task?

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This is great news! We have been wanting this feature! Thanks!

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Great news!

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So happy to hear you like it, everyone! 🤗

Neyl Walecki It doesn't work for the case you've described, but interesting idea 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Lisa Too bad it doesn't work for what I've mentioned... Would be very useful because we have an automation for commenting on tasks that don't change status for more than 15 days but it comments on tasks that have no due date as well and this is a little annoying.

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Hi Neyl Walecki, hope you don't mind me jumping in for Lisa. Thank you for sharing your use case and feedback here. I've passed it on to the Product team responsible for Automation Engine 👍🏼

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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Thank you for launching this! I am so excited to set up some automations TODAY!

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This is AMAZING. Thank you!

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This is exciting but I don't see the date option yet. When can we expect to see it?

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Thanks Cansu :-)

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I also don't see the date option in Automation settings. 

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Hi everyone, at the moment the date trigger is unavailable to some users due to a bug. Our Product team is aware of this and they are working on a fix. As soon as we have an update we’ll be sharing it with you here. We hope to have this resolved shortly 👍🏼

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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The date trigger is an excellent addition to automation! In the case of "If the due date has passed", I'm missing the option to mention the Project Owner. Any chance that could be added?

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Hi Tuomo Suominen, thank you for your feedback, I've passed it on to the team. For now, you can use a specific user or followers to @mention. We'll be sure to update you if there are any plans to introduce "project owners" as an option 👍🏼

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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Hi everyone, a quick update to let you know that the Date Trigger in the Automation Engine is available again! Please don't hesitate to let us know if you have any questions/comments 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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I agree with Tuomo Suominen. The ability to @menion the project owner/task assignee is an important feature that is missing. My team creates many of the company projects, but once the project is built out, we hand it off to the users. The project owner or assignee would be the ones that need to be notified of a date upcoming/past, not us.

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I couldn't agree more with Tuomo Suominen and Ashley Fischer. Mentioning the project owner rather than the author seems a more intuitive and basic function that would help a lot.

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For me it seems that they just forgot to include the project owner, as the task asignee can be mentioned in the same rule for tasks. It doesn't make any sense to me to exclude the project asignee here, it's just inconsistent.

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Hi Florian Kislich, Sara Davis, Ashley Fischer, thank you for taking the time to share your insights here also. We've passed these on to the team. We'll be sure to keep you posted on any updates 👍

Elaine Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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For projects on my team, we have an expectation that certain custom fields are updated weekly, so I was hoping to do something like "If latest update date is more than 7 days old, @mention project owner" (or, better yet, custom 'user' field because we have a specific person assigned to do updates that is not the project owner). But I see I can't do math on a date in that way.

Tried to work around this by adding a custom formula field ("Update Due" = "Latest Update" + 7d), but I see I can't use a formula-derived date as part of this automation.

Would love to see this added functionality in the future!

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Hi Ella Flansburg, thank you for the detailed feedback, it's much appreciated! I've shared it with our Product team and as always if there is an update we'll be sharing it in our Weekly Release Notes 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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This is a great automation option! It would be helpful if the date trigger had an option for "If the start date is today".

Another item we would like to see is the ability to have multiple trigger items. For example, we would like to be able to @mention the task assignee if the task status is X AND the scheduled Start Date is today (or will be in the next day since there is no "today" option). 

We use a Scheduled status that means that the task dates are set based on the project plan build-out but the task is not ready to begin. We use a Ready to Start status once the task is ready for the assignee to begin (meaning they have all the necessary details and approvals to complete the task). If a task is still in that first Scheduled status, we don't want to @mention the task assignee because they have not yet been given what they need to complete the task.

What we would like to see is the ability to say "If the task status is   Ready to Start   AND   the task start date is today @mention the task assignee"

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Thanks for this helpful automation. Once we create it, how long does it take before it runs and puts the comment/notification where we asked it to be? Will the automation cause the comment to appear in the person's Inbox? (For example if the comment/mention is on an overdue task.)

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Hi Ashley Fischer, thank you so much for the feedback, I've passed it on to our Product team. 

Hi Amy! It might take several minutes for the automation to trigger depending on the number of tasks you have. Automation bot will @mention the user under the task as a comment and this will appear as a notification in the inbox. Please let me know if you have any other questions 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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Thanks for the reply, Cansu. Even after waiting overnight, there is nothing in my inbox to show me results of the automation that should have triggered notifications. They would appear in my inbox, correct?

Thanks,

Amy

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Update: I am now getting the automation triggers.

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Hello Amy, great to hear that, please let us know if you have any questions 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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