Approval Due Date on Dashboard

I've created a dashboard for executives who need to approve many things. However, the one thing that is missing from both their inbox/to-do and the dashboard is knowing when the Approval Due Date is. The Dashboard only shows the task/project due date, which doesn't help them prioritize their tasks. 

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Welcome to the forums, Pebble Lee🙂

Thank you for posting, this makes total sense! I've made the Product team aware of this suggestion now 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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I absolutely back up Pebble's note. Tasks can become overdue quite quickly when the approver thinks that the final due date is their due date (from looking at dashboards, calendars, or to-do lists). Having to review each and every task to hunt down the approval due date eliminates the efficiency that Wrike should provide. 

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Thank you for weighing in, Lexi Allen!

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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I have this same issue. It is very difficult to prioritize tasks when only the task due date is visible on the dashboard. Please fix! 

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Your feedback is now passed to the team Alice Kustusch 👍 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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I agree with all of the posters above. We have the same issues as mentioned. Additionally, we have users who don't update the task dates, so the dashboard shows "overdue" for the approvals, when in fact the approver still has 5+ days to review. All of the "overdue" approvals make the approvers look extremely behind on their work (sometimes by months) when their manager reviews the dashboard. Most of our reviewers complete their reviews well under their due dates, but you would never know it looking at the dashboards.

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Hi Ashley Fischer, thank you for weighing in here and sharing your thoughts, we appreciate the insight. I've passed this on to the team 👍

Elaine Community Team at Wrike Wrike Product Manager Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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This has become a major issue for us. The dashboards are not seen as valuable. 

 

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Thanks so much for sharing your feedback Kimberly Wachter, and welcome to the Community! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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I'm also seconding this motion. We've spent the last few months with weekly meetings just to completely reorganize how we use wrike to fit all of our internal processes, and the biggest issue we have is that editors just don't have visibility into the hidden mountain of approvals that might be coming their way. It makes predicting their workload nearly impossible. 

In dashboards, tasks need to either display the approval due dates with their assigned approvers. Or, assigning someone as an approver to a task needs to create some kind of clickable phantom task (that looks like it's a normal task in dashboard view with its own due date) that links back to the task they need to approve. In the case of the latter, we should be able to assign effort to approval tasks because sometimes editing large documents that took days of research and writing is a multi-hour thing and the current workload system doesn't take this into account. 

We really need this feature because our workaround is to create a completely separate task just for approvals within a project, which makes planning our due dates difficult for internal people.

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This is also a major issue for us. It makes it impossible to determine if the approver is overdue or if the overall task is, which makes it hard to hold team members accountable and keep the dates clear and valuable in Wrike. Approvers find the dashboards less useful and it makes team meetings less effective.

We had also discussed the workaround of creating a separate task for approvals, but the desire to keep projects simple was ultimately more important for our team.

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Thanks a lot for your feedback here Arien Freymuth & Kelly Nienburg 🙌 Please also upvote the original suggestion above if you haven't done so yet as votes help our team see how popular a suggestion is 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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Hi! 

I'm adding an upvote to this request: that would be greatly useful for our organisation as well. Tracking down the approval due dates by opening every task is a cumbersome process. Being able to manage this information directly from a dashboard, or even the board or table view, would be great. 

Thanks a lot!

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This is a significant issue for us as well. Our legal team does not have visibility into their deadlines for reviewing items. They are being mislead by project deadlines that display in their dashboards. 

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Thanks a lot for sharing your feedback here and supporting this idea! We are reporting the feedback to our Product team and if we have any updates, we will let you know. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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This is perplexing on two fronts.

First, this is a genuine problem for all the reasons everyone has detailed here. We're having to choose between:

  • A) Creating multiple tasks (or subtasks) for a single deliverable that fragment vital development communications that need to be centralized for document/file/project development
    OR
  • B) Meaningless dashboards

Second, and in many ways this is more frustrating, getting approval dates integrated into the dashboard shouldn't be a feature request at all. This is a bug. The approvals function was added to address the problems with A above, but failing to add it to the dashboard created B. Users that need the approval function shouldn't have to compete with feature requests to get a bug fixed. 

As everyone has outlined above this issue causes business process problems for your users. We have no workarounds. Dashboards do not allow us to sort by custom field dates, so we can't even deploy a double-date-entry workaround to restore dashboard integrity. 

Please consider submitting this issue as a trouble ticket instead of a feature request. It's a true break.

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Welcome to the Community, Casey Freymuth 👋 We really appreciate your very detailed feedback; please rest assured it will be passed on to our Product team shortly. And if we have any updates on this, we;ll be sure to let you know. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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I agree with Casey Freymuth. What's the point of having dates in the approval process if approvers can't use them to organize their work? I have approvers who are working off the task due date in their dashboard. They prioritize/deprioritize approvals based on that date, and don't review until the task was supposed to be completed. Typically, in my experience, approvers have been the people who also approve contract approval with Wrike. Please fix this soon so my team isn't forced back into using spreadsheets... 

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We appreciate your feedback Phillip Johnston, thank you for sharing it!

Let me explain how our Product Feedback forum works. We have a voting system here where any Wrike user can upvote a suggestion when visiting the Community. We have a process for reporting all suggestions, feedback, and votes from this forum to our Product team, and they continuously review all of this data.
Once any suggestion reaches the 60 votes threshold, we add a Product status to it. You can check out more info on that and on the list of statuses in this post. For now, this suggestion is on the lower side of upvotes, so please "like" the main post above 👍

 

 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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