Login failure via Microsoft Teams

My entire team is unable to log in via Microsoft Teams.  

After I click "I already have a Wrike account" it use to bring me to login page for my company and now I get the following error

Authorization flow with MS Teams collapsed.
Error message: Channel id <19:b2573f1d98ca4f5891812fc0d1fb96fc@thread.tacv2> is not valid

I put in a ticket for my IT, but I was wondering if others have run into this.  

Also, we can log into Wrike via Website and it works as expected.

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Hugh

Hi Brendan McNeil, just raised a Support ticket for you! Someone should be in contact with you soon.

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Has this been resolved? I'm experiencing the same issue.

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Yes, is there any news? Our team is having the same problem and it's causing major issues with our workflow.

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Hugh

Hi Conor Carroll and Andrew Komoder, just raised a Support ticket for you! Someone should be in contact soon 😊

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I have the same issue.  what was the Resolution?

 

Dave

 

 

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Hi David Schneider! I can see that you're already discussing this with our Support - the team should be able to advise. 

Everyone, please reach out to our Support at support@team.wrike.com, our engineers are investigating this. 

Lisa Community Team at Wrike Become a Wrike expert with Wrike Discover

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I am having a teammate experience this now also.  Do we know how to remedy or do we open a support ticket?

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Hugh

Hey Julie Watt, I've just raised a Support ticket for you. You should receive an email soon 😊

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Hugh

Here is a workaround that I was sent by the Support team, if any one else experiences this problem, try this out;

  1. Log in to Teams via browser
  2. Add Wrike tab while in web Teams
  3. Desktop Teams will allow adding channels after that without the error authorization flow collapsed.

If this doesn't work, be sure to let me know!

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