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Possibility to change the settings for admins

7 comentários

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    Lisa

    Hi Heiko, thanks for reaching out. If you don't mind, I'll move this post to our How To section where the Community members ask questions and discuss how to do things in Wrike. Please let me know if you don't mind that 🙏

    Regular users and admins on all accounts can invite new users by default. Admins on Professional and Business accounts may limit invitations from Regular Users to a certain domain. Admins on Enterprise accounts may restrict invitation rights to admins only. I think it might be a good idea to make some of the Admins Regular users and limit their invitation rights according to your subscription. I hope this helps 🙂

    Please let me know if you have any other questions

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Heiko Benke

    Hello Lisa, thanks for the quick answer. Please move the post to where it fits best, no Problem.

    In our account (Enterprise) it is already set that only the owner or admins can invite new users. Because we have different departments, so we have a few admins. But I don't want every admin to invite new users at will! I can set or change a lot of rights for admins. But I think this one's missing.

    Greetings.

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    Stephen

    Hey Heiko, good to see you around the forums again!

    Considering the ability to invite can't be turned off for admins, could some of these be changed to Regular Users? I assume not, because they use/need some other Admin permissions - I'm just wondering what admin rights they need, if not all of them?

    Thanks 👍

    Stephen Community Team at Wrike 💡Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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    Heiko Benke

    Hi Stephen, we have given some administrators only certain functions, e.g. managing groups, workflows, request forms etc.

    And we're just considering whether to change some of those to regular user. But anyway, you can withdraw the possibility to change account settings and security settings. Why isn't there a button to disable the user invitation?

     

    Thanks for your help.

    Greetings

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    Stephen

    (Editado )

    I can see where you're coming from. I've raised it with the Product Team to see if there are any plans to review Admin permissions and for them to investigate this idea.

    As a possible solution for now: I've seen some accounts set up a Request form for Admin actions. Meaning they reduce the number of admins on the account and when anyone wants some admin action taken, they raise a simple request form which assigns to those with the correct admin permissions to action it. It's a longer process, yes, but it's a good safeguard for any admin errors. Plus these request tasks act as a good audit trail of admin actions. This audit can help you identify who needs admin access from the number of requests from certain individuals or to just review recent requests.

    For now, I'll move this post the feedback forum for others to discuss and vote and I'll pop back here when I have more detail to share 👍

     

    Stephen Community Team at Wrike 💡Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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    Joshua Balentine

    I agree that there should be a admin permission to control their ability to invite new users.

    Another thought related to allowing others to edit things like request forms, groups, workflows, etc.: groups can already be managed by regular users by setting up a group admin. Group admins can then control who's in their group and create sub-groups as necessary. In a few months, once the new Spaces feature is fully released, regular users will also be able to edit request forms by being a space administrator and having the request form assigned to their space. The only thing missing, then, is workflows. I think it'd be a lovely idea to treat workflows like request forms and allow the Space admins to edit the workflows assigned to the space.

    Other things could be changed through an admin action request form as Stephen suggested, or by further expanding lower-level admins over those items.

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    Heiko Benke

    Hello Stephen, thank you that sounds good for the moment. But the easiest way is the disable button. 😉
    @Joshua: We'll see what advantages the Space feature brings.

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