[From Wrike] When to Grant a Collaborator License ๐Ÿ…

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Wendy Borg

    Please rework the Wrike for Collaborators video to include Spaces.ย  We would like to create an onboarding training for Collaborators, but feel this video is not good to use b/c it is outdated.ย  Can this be done?ย  If Wrike adds features, then the resource material needs to be updated.

    What other videos, webinars would you suggest at this point?ย ย 

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Stephen

    Hey Wendy, great timing! We now have a course on Discover about Spaces which you can share - let me know if this helps?

    Stephen Community Team at Wrike ๐Ÿ’กAprenda sobre as funcionalidades e melhores prรกticas em Wrike com o nosso Treinamento Webinar Online

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Wendy Borg

    Thank you Stephen.ย  I will check it out.ย  At first breadth, being a 300 level course, not sure if it will be appropriate for collaborator training?

    ย 

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Stephen

    Oh, sorry, this is simply the numbering system for the courses and doesn't reflect the level. It's introductory and I'm sure it will help in some ways to better understand Spaces.

    These are beta courses however so your feedback would is really appreciated!

    I've also passed on your feedback about the video.ย 

    I also think this webinar is a great overview if you'd like to check it out.

    If you have any specific questions about Spaces that I can help with, let me know ๐Ÿ™‚

    Stephen Community Team at Wrike ๐Ÿ’กAprenda sobre as funcionalidades e melhores prรกticas em Wrike com o nosso Treinamento Webinar Online

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Wendy Borg

    Thanks Stephen.ย  That type of numbering system is routine in higher education, so if it doesn't reflect levels, it could be misleading to some.ย  I would suggest no system, just title.

    As I review the courses, I can send feedback.ย  The link you sent is for a 45 minute video, which is a bit long for me to digest at once.ย  And I would be hesitant to refer this out to a new Collaborator.

    I'm looking for micro-learning resources to refer to new Collaborators for onboarding.ย  Short and simple.ย  Since collaborators do not have many working rights within the account, the basics are only what is needed.ย ย 

    ย 

    Thank you for the continued dialogue!

    ย 

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Stephen

    Totally understand Wendy and I've passed on your feedback to the Education team on the numbering and also webinar lengths.

    Watching might not be the best option for you so we do have our Help Centre for them to understand Wrike. For them, they'll only know the environment of a Collaborator and each help article has whether they can use the function or not.

    Our support team can help with any questions or if you have specific FAQs I can help with to make the onboarding easier, I'm more than happy to help with that document.

    ย 

    Stephen Community Team at Wrike ๐Ÿ’กAprenda sobre as funcionalidades e melhores prรกticas em Wrike com o nosso Treinamento Webinar Online

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Wendy Borg

    Thank you Stephen.ย  This is the angle I'm pursuing now - the Help Center and document resources.ย  But everyone loves a good, short video that gets to the point. :)ย  Please ask the team to create a 5 min video for collaborators.ย  We are using the Navigating video for onboarding Users presently.ย  Although jam packed and quick moving (I learn something new everytime I watch it), we think it is a good first hit to see all the panels and views, folders, projects and tasks.

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Stephen

    That's great to hear Wendy and the team has been passed the idea of creating shorter videos.

    I will say again that 12 courses (Discover is currently in Beta) on our Discover learning program really works. It gives you some hands-on action with the tool to practice and we're seeing some great onboarding results from people taking the courses.

    Thanks so much for your insight, feedback and sharing your onboarding process right now. The Community is here for any questions you have on your learning/onboarding journey ๐Ÿ™Œ

    Stephen Community Team at Wrike ๐Ÿ’กAprenda sobre as funcionalidades e melhores prรกticas em Wrike com o nosso Treinamento Webinar Online

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