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More about Product FeedbackHi,
I'm trying to tag all regular users in my organization with the MyTeam tag feature - there should be at least six or seven Regular users.
Apparently, the group is not shown among those available once selected the "@+my...".
Am I doing something wrong?
Thanks
Stefano
Folllowing List for Post: My Team [@myteam] tag
[this list is visible for admins and agents only]
@Stefano. Give this a read and let me know if it helps resolve your issue. My Team
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Hi,
I've tried the three options explained in "My Team" article [share task, foledr or project], but it seems that MyTeam option is not shown (see attached).
Might this be due to something related to our profiles? I see, anyhow, that I am a Regular user (Professional Subscription).
Thanks
@Stefano That doesn't look right. I can see that you typed "@m" and "@my" on the screenshots you provided. Have you actually tried typing "@my team" or "@ my team"? If it doesn't work, please let me know and I'll create a Support ticket for you. I would also suggest you contact your account admin to check out the existing groups you have in your account (an account admin can do this in the Account Management settings).
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
What was the result of this issue? I am seeing the same thing with my account.
Hey @Ryan, sorry to hear that! I'm raising a Support ticket for you right away, someone from the team will reach out soon to help 🙌
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Hello,
I am the owner/admin for my team's Wrike space. Currently, all users are set up as Regular Users. However, none of them can @mention My Team. We have tried via each of the methods mentioned in this thread: @my team, @ my team, etc.
Any help to resolve this is appreciated. 😀
mdr
Hi Tony Mandapat,
I can see that our Support team has reached out to you about this. If you need any further assistance, be sure to let me know!