How do I switch Wrike accounts on Teams?

Got a bit of a problem here - when we were evaluting Wrike for the first time, a few of us were using our manager's account. I tested out Wrike's integration within MS Teams, so I logged in with her account. Now that I have my own and we're using Wrike in production, I'm trying to link my Wrike account to Teams, but it keeps logging in as my manager's account.

I click "Log Out" whenever I can by viewing my profile within the Teams Wrike app, which logs me out, but when I try to re-join with the proper account, it auto-logs in with my manager's account. I don't have the chance to enter any new credentials.

Any way to fix this? Thanks!

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Stephanie Westbrook

Hi David 👋I've been stuck in a similar loop before (not with MS Teams) and understand the feeling. I'm creating a Support Ticket for you so we can help figure out how to break free of that cycle. 

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Hi Stephanie, I have the same problem now. I was added to a new Wrike Team and would like to connect that account to MS Teams, but it always connects to my old one. Is there an easy solution to follow? 

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@...

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Hi Selina Wilson, thanks for reaching out! I'll go ahead and raise a ticket for you, someone from the Support team will contact you soon 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Was there a solution for this? Thanks

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Hi Jian Zapata, welcome to the Community 👋

I have asked our Support agent to help you with this, they have reached out to you by email 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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