Is there a status page for Wrike's service?

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Things have been very slow lately (at times last week and this AM). Basic functionality (updates to task status, duplication of tasks, etc.) requires several seconds to "take." One is unsure that the change was made at all until several seconds.

Is there a place where we can view the status of Wrike as a service?

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Stephen

Hello everyone! We have launched a Status Page so that you can easily check whether Wrike is operational at a glance, with real-time updates.  

Simply visit: status.wrike.com

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Hey, I'm having the same issues and am looking for a status page also.  At least I'm not the only one having issues...wondering if it was just me :)

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Having the same issue: things here are incredibly slow today, you can't image; it doesn't take seconds, it takes more than 5 minutes to make a task, update tasks, etc. Is there anything wrong with the service?

 

+ it keeps on showing the green status loading bar at the bottom: endlessly repeating itself, if you're lucky after several times refreshing or opening a new tab, the change has been made, but most of the times it hasn't. Only just started experiencing these problems today though, so supposedly something's off with the service/connection.

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we are affected by performance issues aswell... sure they are working on it.

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Anastasia

Hi everyone! Some users are experiencing performance issues right now, and we're currently working on investigating this to get it resolved as soon as possible. I'm going to open up Support tickets for everyone who posted here so we could keep you updated (and you can also check Wrike Ops Twitter for updates). Thank you for your patience on this!

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I just signed up for a trial, and am glad to hear this is an anomaly (hopefully?) I have been testing out some functionality and the dates of the tasks I'm creating aren't 'sticking'.. very frustrating

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Hi Kailen, yes, definitely an anomaly, and I'm sorry that this is happening during your trial. We've opened up a Support ticket on your behalf so that we can keep you better updated. Let us know if you have any other questions though, we'd love to help you get things set up in your Workspace. 

Stephanie Westbrook Community Team at Wrike Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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I've also been experiencing this issue.  There are a lot of delays as well as filter's not working correctly.  I try to limit it to "active" tasks but it still just shows me all of my tasks.

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Anastasia

@Brandon, thank you for getting in touch! Opening a Support ticket for you too.

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After putting things in folders it throws tasks back into the old folders, I can't organize my tasks.

 

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Hi! I am experiencing the same issues as above: can't switch tasks to complete or in progress, can't move projects into the archive, can't duplicate templates, etc. 

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Please add me to the notifications too. Same issues as everyone else, including the folder issues Karl-Erik Bennion mentions.

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Same. I can't assign tasks to a user or create new tasks.

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FIXED Thanks!

 

I am unable to click on newly created tasks. I haven't run into any other problems yet. I tried in incognito mode as well. Please create a support ticket for me. Thanks!

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Hi everyone, just a quick update: as of right now, our engineering team is working on identifying the cause of the problem and will release a fix as soon as they are able to.  

In the meantime, we're creating Support tickets for anyone who asks for them and we'll also update this thread as we get updates.

Stephanie Westbrook Community Team at Wrike Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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We are experiencing this issue as well - our tasks, due dates, folders and users shared are not saving as we need them to. I have submitted a ticket but am joining this page to be kept up-to-date on any resolutions.

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Hi everyone, we made a release and the Workspace has been stable for the past 20 minutes. We'll keep you updated if anything does change. 

Stephanie Westbrook Community Team at Wrike Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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My team is experiencing slowness as well. The application is not saving dates on tasks. How can I submit a support ticket?

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I'm still experiencing the above issues. 

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Hi everyone, issues have resurfaced for some people and our ETA for a fix is about 1hour. Again, we'll keep this thread updated.

@Alys, I went ahead and created a Support ticket for you. 

Stephanie Westbrook Community Team at Wrike Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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@everyone The Workspace has been stable with no issues reported for over the last hour, please let us know if you have any questions.

Stephanie Westbrook Community Team at Wrike Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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We seem to still be having issues this morning with slowness and also jobs not showing on board views (we hvae no filters on, and they show up in the list view)

 

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Hi Holly, yesterday's issues were resolved so that definitely shouldn't be happening. I'm creating a Support ticket for you so that we can figure out what's going on. You'll be hearing from someone soon!

Stephanie Westbrook Community Team at Wrike Aprenda sobre as funcionalidades e melhores práticas em Wrike com o nosso Treinamento Webinar Online

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Since yesterday, i experience weird behaviors from Wrike, it does not keep my newly created tasks, nor does it let me update the other ones. Today, it is totally unusable and I get sometimes a 504 error.

Is there a way to tell your users the service is down along with an ETA to fix it?

Thanks

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Stephen

Hi Gabriel, this shouldn't be happening. Can you let me know if you're still experiencing this issue so I can escalate to the Support Team to investigate for you?

Currently, we update any issues in real-time on our Wrike Ops Twitter page, and we appreciate your feedback on a status page 👍

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Stephen

Hello everyone! We have launched a Status Page so that you can easily check whether Wrike is operational at a glance, with real-time updates.  

Simply visit: status.wrike.com

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