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Access denied message on app (IOS) after clicking "new"

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    Lisa

    Hi Jasmijn, sorry for the long reply here! Please let me know if you're still experiencing this, and I'll be happy to raise a Support ticket for you 🙌

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Thiel Butner

    This is happening to one of my Regular Users, too.  He's a new user with a brand new installation of the Wrike app on his iPhone, which isn't working.  Any advice?

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    Hugh

    Hi Thiel Butner,

    I've just raised a Support Ticket for you, someone will be in contact with you soon!

    Hugh Community Team at Wrike 💡Learn about Wrike’s killer features and best practices with our Online Training Webinars

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    Katherine Ivy

    This is happening to someone on our team as well. Have you found a solution? 

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    Lisa

    Hi Katherine Ivy, sorry to hear that! I'm raising a ticket for you, as this requires additional investigation. You'll get a notification soon! 

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Thiel Butner

    Our user just changed his password and then the app started working.  His password had been fine on his laptop but he wasn't able to log in to the app.  It didn't make any sense to us, but it was simple and it worked!

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    Lisa

    Good to know, Thiel Butner 🙂

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Joanne Baik

    This happened to one of my team mates as well. Any solutions?

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    Lisa

    Hi Joanne Baik! I'm raising a ticket for you, our Support agents will be able to help with this. 🙂

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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