[Status: Backburner ⏳] commenting to @assignees for a project

I would LOVE it if the @assignees would work for everyone assigned tasks and subtasks within a project to work.  For example, right now the @assignees works only at the Task or Subtask level.  I want to talk to everyone on the project using this @assignees handle.

Ideas?  Upvote? 

Thanks,

Andrea

Upvote 64
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Hey Andrea - so just to make sure I'm understanding, can you take a look at the example below and see if I'm getting your idea.

ACME Project Folder

  • ACME Project Management Folder (Assignees: Bill & Bob)
  • *** ACME PM Task 1 (Assignee: Bill)
  • *** ACME PM Task 2 (Assignee: Bob)
  • ACME Production Team Folder (Assignees: Billy Bob & Bobby Bill)
  • *** ACME Prod Task 1 (Assignee: Billy Bob)
  • *** ACME Prod Task 2 (Assignee: Bobby Bill)
  • ACME Invoice Task (Assignee: Fred)

If you're on the ACME project folder and comment there @assignee, Bill, Bob, Billy Bob, Bobby Bill & Fred will all get notifications? If you were on the ACME Production Team Folder and comment @assignee, then only Billy Bob and Bobby Bill will get a notification?

 

Thank you!

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@Tim - I want use the @assignee to talk to Bill & Bob assigned to the ACME Project Folder.  We use team folders but in our world if I @mention everyone in that Team Folder too many people would get a message.  

Thank you!

Andrea

 

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@Andrea - that's a great idea. We have team based groups, but people often complain of not using them b/c too many people will get the notification. Nice suggestion. 

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This would be really helpful. When our project leads have general updates, they tend to communicate that via email. If they could send one message to everyone assigned a task within their project, we could keep those communications within the project in Wrike. 👍

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It's not a great user experience that the @assignees mention doesn't work at the project level, and only the task level. Please consider adding this to projects as well as we're at 58 upvotes.

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Juan

Hi Marcy Kelley, thank you for sharing your feedback with us! As a workaround, you can mention @followers, as all assignees are automatically added as followers - although, I understand this is not exactly what you're looking for.

We will keep you updated if there are any changes 👍

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Hi @... - I noticed that @followers doesn't work for me as assignees don't get added as followers on our projects:
Is this a set-up error within the blueprint on my end? We have hundreds of blueprints - it'd be a lot of work to match followers to assignees especially as assignees change.

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Hey Kelsey Rudolph, I've asked our Support team to look into this for you 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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When you use @assignees in a comment on a task, who receives the notification? Is it all assignees in the task and it's linked sub tasks? Or just the assignees on that single task?

 

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Hi Elisa Brown 👋
 
Welcome to the community! 🙂
When you use @assignee for a task, only the specific assignees for that exact task are notified. For example:


If you @assignee the main task (e.g., Test 1.0), only David Martin, who is the assignee for the main task, gets notified. Julia Hernandez and Amy White, who are assigned to the subtasks, do not receive the notification.
 
Hope this helps! 👍

Rohan V Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

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Do we have an update for @followers? My team is under the same impression that @followers should notify all the assignees for that project but I have not seen that actually work. 

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Hi Karen van Veldhoven 👋  Normally, using @followers should notify all assignees as well. I'll go ahead and create a Support Ticket for you, and one of our experts will be in touch shortly to assist you further.

Rohan V Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

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Thank you, everyone, for your comments and feedback. 🤝 Since this suggestion has received more than 60 upvotes, I have added the appropriate status to it. I have marked it with Backburner ⌛️. It means the product team is interested in this suggestion; however, it is not yet part of the product roadmap. We will let you know when there's an update. Thank you! 😊

Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

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