Report - Team Utilization

We would like to have clear information about individual utilization. Report - Team utilization is not showing us the correct information. The capacity of the individual must take into account the working schedule of the individual and the capacity from workoad settings, otherwise this report is not applicable. Does exist any alternative  for getting correct utilization?

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Hi Bojan Dremel! 🤗 I can see that my colleagues passed on your question to your Customer Success Manager 👍

Please let me know if you have any other questions, I'll be happy to discuss! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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This needs to be more than passed on to an individual's success manager. This needs to function as sold. We just bought and migrated to Wrike because of a unified reporting experience to get a line of sight on team utilization. Not taking into account capacity from workload or working schedule makes this complete worthless and sends us back to manual calculations. Is this going to be addressed or did we just sink expense into a product that was not as advertised?

 

 

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Welcome to the Community, Ryan Ruud! 🙌 Thank you for letting us know your feedback! It will definitely be passed on to our team. The reason we pass on this information to your Account Team as well is that they can dive into the functionality with you and provide a solution or a workaround for your specific needs. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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