Automation Rules: Notify/Mention users from custom field type "user"

Avatar
Marco Eberl

Hi,

when using automation rules you can choose "Mention users in comment" as action. Unfortunately it is not possible to choose custom fields there.

We have a custom field of the type user. It would be great if we could notify the user in the custom field via automation rules.

Kind regards
Marco

Upvote 1
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
1件のコメント
Avatar
Juan

Hi Marco Eberl, thank you for sharing your use case with the Community. As you mention, it is not currently possible to automatically change the values of custom fields via automation. In the case you describe, the best solution would be to use the option you have also mentioned, "Add comment or mention".
 
I've passed your feedback to our Product Team and we will keep you updated if any changes are made to this feature 👍

Juan Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Juan Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: Automation Rules: Notify/Mention users from custom field type "user"
[this list is visible for admins and agents only]

トップ
Didn’t find what you were looking for? Write new post