External Form Submissions

When sending an external link to a form within Wrike, the Contact Information section is automatically added at the bottom with fields for Name and Email. It would be great if we could also have a field here for Phone Number as well. Is that something that can be added sometime soon?

Thanks!

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Anastasia

Hi Kevin, thank you for posting this here! This isn't something we're working on at the moment, but we're continuing to enhance the Request Forms functionality, and I think this is a good suggestion to keep in mind. Thanks again for sharing this! :)

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Useful, at the moment easily overcome by account admin adding field into each form for Telephone number and making it required.

 

On a similar subject, when external users upload files they don't get them copied back or have access to them in their confirmation email, this can be difficult for them to track, what they included and didn't, or am I missing something?

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Anastasia

Paul, thanks for the question! You're right, the attachments themselves aren't uploaded to the confirmation email, but it's possible to track what was included by referring to the corresponding question in the email and checking the attached file names:

I hope this helps! Happy to answer any other questions :)

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We also have this issue - it is confusing to have half of the contact information on one page and then just a random phone number on the other page. We also ask for the client's department. Ideally, we would like to start their request with their contact details, i.e. Name, Email address, Phone Number, Department. then move onto the job request.

Solutions in order of preference:

1. Ideally it would be good if this page simply didn't exist as a mandatory page and trust that the Request Form builder will ask the required contact information.

2. The form could tell when a name and email address field had already been used, and not show up the landing page if it's already been requested.

3. Build the mandatory fields into the main page and not have it show up on a separate landing page.

4. Allow users to tweak that landing page to add other fields (i.e. other contact details)

 

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Hi, Is there any updates with this feature? 

Adding the phone number field on the submit page would temporarily fix this issue. 
But being able to modify the SUBMIT page would be great.

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Stephen

Hi Kelly, it's something our Product Team have been discussing lately however it's not added to their roadmap so I have no further details to share right now. I've brought this thread to their attention again so they can reference it when discussing the possible outcome of this. Thanks for bumping the post! 😊

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Hi, Having a link on the submit page the offered 'Make another Request' would be a useful addition for those that didn't know how to refresh a page in the browser...

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