[From Wrike] You Shared, We Updated! โœ๏ธ

Hi everyone!ย ๐Ÿ‘‹

Itโ€™s Yulia from the Help Center team here, nice to digitally meet all of you.

Iโ€™d like to take a moment to thank you - our awesome Community members and all Wrike users - who help us do the best work of our life by providing your valuable feedback. And Iโ€™m not talking about just the Product feedback that helps us improve Wrike, but also about specific feedback for our education and self-help services. Namely, our Help Center, Wrike Discover (Interactive Training), and Community.ย 

We receive your feedback through the forms below and throughout 2021 we received more than 260 feedback pieces that give us a great insight into what we can do to help you learn Wrike more efficiently:

Today, Iโ€™d like to share some results with you ๐Ÿ‘‡

Thanks to your feedback about our Help Center we:ย 

  • Updated the existing content and visuals on more than 80 pages about Dashboards, Blueprints, Approvals, Calendars, and more.
  • Added quick FAQs to the bottoms of several pages to answer the most asked questions.
  • Created new pages (e.g., Space Admin Rights).
  • Made more updates to the general structure of the Help Center and its navigation.

On the Wrike Discover side, we updated a quarter of all our courses, like courses on:

  • Launching and Completing your first project
  • Organizing a space
  • Working with permissions, etc.

The courses are now also available in multiple languages!ย 

Thank you again for all your contributions and participation in the surveys, your feedback is hugely appreciated ๐Ÿ’š

Yulia Bednyakova Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalitร  di Wrike e le best practices

Yulia Bednyakova Wrike Team member Conosci le straordinarie funzionalitร  di Wrike e le best practices

21
2 commenti
Spot On Innovative Approach Stellar Advice

Yulia, that's awesome! Thanks for keeping everything updated and easy to find.

The thing I miss the most on the help articles/pages are screenshots of the interface showing what today is only in written form. I think Wrike's documentations deserve a more visual approach, because knowing Wrike's interface is one of the most crucial part of the daily use of it.

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Spot On Innovative Approach Stellar Advice

Thanks so much for your feedback Neyl Walecki, it's so valuable to our team ๐Ÿ™Œ

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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