Hello Wrike Community,
My name is Slava, I am a Product Manager at Wrike responsible for the Item view.
I wanted to address the concerns raised by you, our valued customers, regarding the recent update to our Item View. I understand that this change has caused some inconvenience. Our goal has always been to provide an efficient and seamless experience, and it's clear that we've fallen short of that in this instance.
We've been closely monitoring your feedback and we recognize that the changes have not been as intuitive or helpful as we intended. We want to reassure you that we take these concerns seriously and are committed to making things right.
We're currently in the process of implementing several steps to improve the Item View and make it more convenient for you. Here’s what we are currently planning:
- We will introduce a switcher between the rolling-down section and the side panel with custom fields. All users will be able to switch according to their preference. Moreover, in the side panel you will also find the search feature that we introduced recently
- Fields will be shown in multiple columns (after a certain amount of fields and in accordance with the Item view's width) in the current layout (rolling down section)
- We will also save your "More/Less" setting - it will be expanded or collapsed when you open the Item view again
- We will continue improving the Item view to provide you with the best experience
These are the example mockups of the upcoming updates:
We are currently working towards releasing the above improvements in the next few weeks, and we’ll keep you posted when they are available. Please note that these updates are for the Item view only for now - this means that they will not be reflected in the Custom Item type editor (configurator) layout for now.
Our team is working tirelessly to ensure that the updated Item View will not only meet but exceed your expectations. We truly value your patience and understanding during this time.
We're grateful for your continued support and feedback. It's this open line of communication that enables us to improve, and we encourage you to keep sharing your thoughts and experiences with us.
Thank you for being a part of the Wrike Community and sharing your feedback. We're committed to making Wrike the best it can be for you.
Links where this topic has been discussed:
Slava Kogan Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices