Email External Requesters with Workflows Automatically

Hello! I have just set-up email communication with non-wrike users. 

I was wondering if it is possible to send additional emails automatically when a task status is updated? Perhaps this could be set-up within workflows or automations?

i.e. a workflow could be set to have several completion tasks. Complete - No email and Complete - Send email (this could automatically email the external requester that work was completed)

i.e. Workflow could be set to have an awaiting approval status which automatically emails the external requester every week of a task awaiting approval. Awaiting Approval - No Email and Awaiting Approval - Send Reminders

It would be awesome if we could also set-up specific tasks in projects to have these email features without the need to submit the request via form. 

Upvote 19
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3 commenti

Hi Stefanie Schlapa, welcome to the Community 👋 Thanks a lot for submitting your feedback, I'll now pass it on to our Product team 👍

Please let me know if there's anything else I can help you with. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hi Lisa,
Has there been any update on this? My team would love to utilise this feature!

1
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Welcome to the forums Michael White 👋

Not at the moment. What we currently do is share the feedback from this thread on a regular basis. Once this post reaches 60 upvotes, we'll be checking with the team to add one of the statuses here. So for now, let's hope it gains more votes so that the team can estimate its popularity 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

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