Tasks are filtered to active tasks automatically?

One of my users is having an issue where she has to go into each project and change the filter from "all active tasks" to "all tasks" (people like to see all tasks because its always been the way we run our projects)

 

Is there a preset I have not found that would change it so that everyone always sees all tasks not just all active?

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22 commentaires
Spot On Innovative Approach Stellar Advice

Hello Katherine A! Filter presets work at the individual level, which means that each user needs to apply the "all tasks" filter. However, once they do it, this filter is preset for the other projects as well. Please let me know if it's not how it is now in your team member's account! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

Lisa, yes and no. When I use the "show project"-button on my dashboard Wrike switches to "active only"-filter. Wasn't too much of a pain currently but yeah, am experiencing the same thing

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Spot On Innovative Approach Stellar Advice

Thanks a lot for weighing in, @Jan-Christoph Keßler! I'm checking with the team, and it looks like they are currently working on a solution that should enhance the filters 🙂 I can't share any details yet, but please stay tuned for updates! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

Hello!
We are experiencing the same issue.

Yesterday it was fine and today our members have to keep changing the filter.

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Spot On Innovative Approach Stellar Advice

Hi Nick Goertzen, welcome to the Community! I'm sorry to hear that, let me forward your query to my colleagues from the Support team 👍 They'll be in touch ASAP.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

At the beginning of the year, the filter has been resetting to ALL TASKS and now we daily have to go in and reset it to ACTIVE TASKS. Is there a fix?

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Spot On Innovative Approach Stellar Advice

Welcome to the Community Nadeen Beckett! I'm sorry for the inconvenience, we're looking into this. Someone will reach out to you ASAP.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

My team is running into this as well. They have it set one way, but then it randomly switches to the other and they don't recall switching it over. And we can't quite put our finger on when or why it's happening. Makes them feel a little like this gif. 

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Spot On Innovative Approach Stellar Advice

Hello Andy Grollmes, I see that our Support team is in contact with you via email. Please let me know if I can help with anything else 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Cansu Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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Spot On Innovative Approach Stellar Advice

Cansu Hi, I am also having issues with "all active tasks" being the default preset. I would much prefer to see all tasks each time I open a project.

(I use the desktop application of Wrike on Windows)

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Spot On Innovative Approach Stellar Advice

Hi Tre Millett 👋 I've asked my colleagues to reach out to you about this, and it looks like this is now resolved 👍

Please let us know if you have any other questions! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

Lisa I seem to be having the same issue where my default view consistently changes back to "All Active Tasks". I'd like to by default only see the active tasks in the list.

Thanks!

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Spot On Innovative Approach Stellar Advice

Hi Amanda Juneau, I've raised a Support ticket for you, my colleagues should be in touch shortly👍🏼

Cansu Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Cansu Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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Spot On Innovative Approach Stellar Advice

My team is having the same issue. Everything was fine on Friday but today everything is set to 'All Active Tasks'. Even when we change it, it reverts back.

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Spot On Innovative Approach Stellar Advice

Hi Tracy Dunn, thank you for reaching out. Wrike remembers how the filters have been previously set, so changing the task filter should be remembered for next time. If it keeps reverting to another filter set, could you please try to clear your browser cache to see if it does the trick?

Please also make sure that you have the latest browser version installed and update if necessary. If you've tried both and the issue persist I'm happy to raise a ticket for you so please do let me know if these solutions help🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Cansu Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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Spot On Innovative Approach Stellar Advice

Neither of these suggestions worked. Please raise a ticket. Thank you.

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Spot On Innovative Approach Stellar Advice

We are having the same issue, no matter how many times I change the filter back to "All Tasks" when I switch to a different project it switches back to "All Active Tasks" on all projects. This is extremely annoying.

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Spot On Innovative Approach Stellar Advice

Hi Tracy Dunn and Ben Vancouver, I've raised tickets for both of you our team should be in touch shortly via email👍🏼

Cansu Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Cansu Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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Spot On Innovative Approach Stellar Advice

Hi all of a sudden we as well are having all projects on the"all active tasks" on all projects as well

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Spot On Innovative Approach Stellar Advice

Hi Derrek Rufer, I've raised a support ticket for you and I see that my colleagues are in touch with you via email. Please don't hesitate to let me know if I can help you with anything else.

Cansu Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Cansu Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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Spot On Innovative Approach Stellar Advice

Hi there,

My team is also having this issue as well, all projects have the default filter being All Active Tasks, every time the project is opened. We have cleared cache data and checked for browser updates as suggested above, but this does not affect it. Can we also have a support ticket for this?

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Spot On Innovative Approach Stellar Advice

Hi Jordan Huggins, welcome to the Community, and thank you for reaching out! I've raised a ticket for you and our team should be in touch shortly via email👍🏼

Cansu Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Cansu Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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