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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
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Stephen

Hi Felix, do you get this message when you've entered your details? This is the first thing for me to check 👍

 

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi Stephan,

I don't get that message and there is also no "remember login data" or so.

I log in using some kind of SSO, i.e. I always have to add my email again but no password. This is not real SSO and same behaviour on web and app.

Do I need to reset something so I will get the above question again and will stay logged in in the app?

Cheers

Felix

 

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
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Stephanie Westbrook

Hi Felix! Continuing the conversation for Stephen here. Thanks for telling us you're using SSO, that's actually exactly what's going on. The type of SSO you're using means that you'll be prompted to enter your email and because it's related to SSO, this isn't something that can be changed in settings. Let me know if there are any questions about the Desktop App :)

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

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