How to keep images from being stripped in email
We frequently email conversations with images to our Wrike tasks. However, when viewing the forwarded email in the Wrike project or task, the images and formatting is stripped. Any way to prevent this?
Hi Elizabeth, the image attachment should be showing in the Wrike task. Are you forwarding the email to firstname.lastname@example.org? If so, once the image is an attachment and not a 'pasted' file in the body of the email this method should be working. See here for more on adding attachments via email integrations.
Can I also get a little more information about the changes in the format so I can better understand what you're seeing or not seeing in the resulting Wrike task?
If you can get back to me here with this information I can look into this for you. Thanks!
I forward emails with images directly to an existing task using the PermaLink provided under To email changes to this task, use:
To make sure I understand, if an image is just embedded in a forwarded email into Wrike, the images will be stripped? The only way to include them is if they are actual attachments?
If that is true, is there any plan to correct that in the future? Many of our emails have the images embedded because they correspond directly to the content of the email.
Hi Wrike team,
Any progress on this topic?
We lose frequently important information because the embedded images from the email are not visible in task.
This is a big disadvantage which make it unuseful to forward mails to tasks...
Thanks in advance for your feedback.
We are having the same issue. Trying to get images in emails to show when we create a task out of the email using the WRIKE add in from Outlook. All images are stripped, even when the email with the images is attached to the email instead of just in the body.
Welcome to the Community, Melissa Cummings 🙂 I can see that you've discussed this already with our Support agents. Hope it was helpful, but please feel free to let me know if you have any additional questions 🙌
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover