Cannot add a certain collaborator as a reviewer even thought he has been a reviewer before - it does not find his name even though he is listed as a collaborator

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Anastasia

Hi Wendy, thank you for reaching out here! Is it possible to find this Collaborator in other areas of the workspace, for example when @mentioning? One idea I had was that their name was changed in the Profile. Let me know how that search goes, and I'll be happy to continue the investigation if this issue persists! 

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@mentioning was the only way I could get him to see this task. His name has not changed, nor has his status - He will not show up to be chosen for other tasks either. I guess I will just delete him and re-invite him.

w

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Anastasia

Wendy, thanks for following up and letting me know! I'm creating a Support ticket right now so our team could help with troubleshooting. Look out for an email from them shortly. :)

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