“Wrike for Mac” can’t be opened because Apple cannot check it for malicious software.

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Emily Wingrove

I have tried downloading Wrike for Mac about 10 times now and each time I put it in the trash, re-download a new copy, and try to open the app it says:

"Wrike for Mac can't be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information."

I've tried to update the app as well, but it doesn't have an update available. 

This is a brand new Mac. I had it downloaded on my personal Mac (which is also new, only 2 months old) and it works fine on that one. Not sure why I can't open it, but it would be great since this is a new work computer and I use the Wrike desktop app religiously as a part of my daily routine. 

 

PLEASE HELP!!! 

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Adam Glover

Hi Emily

  1. Open System Preferences.
  2. Go to the Security & Privacy tab.
  3. Click on the lockand enter your password so you can make changes.
  4. Change the setting for 'Allow apps downloaded from' to 'App Store and identified developers' from just App Store.

Hope this helps you with this issue.

Best Regards,

Adam

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Adam Glover

Also step 4 may need to check from anywhere instead or there will be a button saying open anyway.

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Hugh

Hey Emily, I can see that our Support team has assisted you with this, glad to see that you got helped! And Adam, you're 100% correct, this is a fix for this issue. I'm going to close this thread now as it has been resolved, but if you have any other issues like this be sure to get in contact with our Support team here.

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