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More about Product FeedbackI'm currently creating a project, and each task I create, Wrike Bot assigns it automatically to myself and adds a notification in my inbox.
How can I stop this behavior?
I tried removing myself as a project owner and from every previously assigned task. To no avail.
PS: does anyone know where the Chat Support option went? It disappeared weeks ago. That was one of the main reasons for us to choose Wrike.
Thank you in advance!
Folllowing List for Post: How do I stop Wrike Bot from auto assigning a task to myself?
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Hi Eric G, sorry for the late reply!
I can see that you've already discussed this with our Support, but for anyone else who might have similar questions:
1) You can access the Live Chat directly on Wrike's Help Center page (login to see it 🙂). You can start a Live Chat from any page except the main page. In your workspace, Live Chat is available for Business and Enterprise subscriptions while they are on a trial and for Premium Support customers. More details on Wrike Support packages can be found here.
2) Auto-assignment happens when you have
1. Custom Workflow with automatic assignment on status change.
To check and amend it go to Account Management menu > Workflow tab > find the needed workflow > check if it has you as a user to assign a task to > remove yourself
2. Request form with automatic assignment of tasks.
To check and amend it please go to Account Management menu > Request forms > find a needed request form > check if you are automatically assigned > remove yourself.
Have a great day!
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover