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Wrike Desktop App - Stuck to the Screen? Here's the solution!

8 comentarios

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    Lisa

    Hey Marj, thanks so much for posting that 🙂 I'm sure that will help many users 👍
    Do you mind if I move it to Best Practices section?
    Please let me know what you think and a huge thanks again!
     

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    1Marjorie Downey

    @Lisa. I was debating on which place to put this. LOL.  Moved it. :D 

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    Bill Smallacombe

    It worked, then quickly reverted to stuck again. Gets stuck to my #1 monitor. I like to keep wrike on my #2 monitor while I work. Any suggestions other than uninstalling the app and removing files?

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    Kasper Fuglsang

    You do not need to uninstall the Wrike desktop app:

    1. Go to C:\Users\<current.user>\AppData\Roaming\wrike

    2. Edit the Settings file with a text editor. You should see a line similar to this:

    {"appWindows":[{"fullscreen":false,"height":1050,"show":false,"type":"main","url":"https://www.wrike.com/workspace.htm","width":1920,"x":0,"y":0}]}

    3. Set "x" and "y" to 0 to put in on you main display i.e. "x":0 and "y":0

    4. Start the Write desktop app.

    Alternatively you could properly just delete the Settings file. I presume the application will restore the file with its default values.

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    Audrey Lecker

    Mine still has this problem after reinstalling and my "x" and "y" were already at 0, so none of the above has helped. The Wrike desktop app is full screen but still has the "expand" icon at the top, and I'm unable to move the window around.

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    Kasper Fuglsang

    Change fullscreen to false i.e. "fullscreen":false then you can drag the window around. You can also use the settings menu inside the application (three dots) -> View -> Toggle Full Screen

    Notice the fullscreen option will run the app in fullscreen like a game i.e. it's not running in a window.

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    Caroline Porth

    I ended up deleting my settings file and that did the trick. Thank you everyone for your feedback it was very helpful to fix my issue! 

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    Elvira Suyunova

    Thank you so much, Kasper!

    I've been stuck on screen 1 for a while - can't believe it was as easy as changing the setting :)

    Reinstall didn't work for me, the "View -> Toggle Full Screen" did.

    mdr

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Community

Welcome 🖖

Hi there! 🙂 Want to become a black belt Wrike Ninja? Here's how to earn a Wrike badge

Welcome 🖖 Have you checked out this week's Release Notes yet?

Hey! 👋 Curious about something? Visit How To to search and ask the Community for answers.

Welcome! 👋 Figured out a good tip or trick? Share it in Best Practices.

Want to connect your existing software to Wrike? Learn and ask how in the API section.