Stephen, your team responded. It will not be a feature for years. Terrible.
An update for anyone who cares about this issue. Just got this from our account rep: "Let him know that he can “thumbs up” it and/or leave a comment on the the community board thread. We’ll have t...
7 months after the initial request. @Anastasia what is the status? This feature is needed badly.
When will auto-ticket response be customizable?