Changing the Email to Requester

We would like to be able to change (or add additional) email addresses to the Email to Requester feature within a Wrike project. Often we have multiple clients (and individual clients who go on vacation or change roles mid-project), so we would like to be able to change our lead client contact within this feature.

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Welcome to the Community Paul Lyons, and thank you for sharing your feedback, I'm passing it on to our Product team 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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I was just looking to see if it was possible to cc someone with the Email to Requester feature. This would be a great addition to the feature.

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Hi Amy Marrah, thanks so much for chiming in here, we appreciate the feedback!

We've passed this on, please be sure to upvote the original suggestion if you haven't already 👍

Elaine Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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In applications where Wrike is used as an internal tool and stakeholders are part of the same business organization (but still external to Wrike), it would be extremely helpful if we had the option to allow email responses to task emails from users in our domain other than the original requester (in the case the original requestor CC's an additional recipient) in addition to allowing Wrike users to add additional CC's to the 'Email to Requester' option. 

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Thank you for sharing detailed feedback here Steven C, and welcome to the forums 👋

Please upvote the original post also if you haven't done so yet, it helps our product team gauge the popularity of any particular suggestion 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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Yup definitely would like the ability to CC multiple people when emailing requestor, or be able to change the requestor email from within Wrike. 

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Agreed. It would be helpful to be able to change the requester after it's been submitted. or when sending out an email to be able to add additional To: and CC: contacts.

In my use case, I submitted the initial request for my client but want to communicate with them in the future.

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Hi Kelsey Waara, thank you for supporting this idea. As stated in our Help Center, this option is currently not available due to security reasons, however please rest assured that we will pass your feedback to our Product Development Team.
 
RJ Rivera welcome to the Community! Thank you for chiming in, please feel free to upvote the original idea at the top, if you haven't yet. You can check how we process feedback in this article.
 
Also, you can visit our New to Community forum to get the most out of your experience with our Community 🙂

Juan Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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I'm not sure I buy the security reasons reason for not having this feature since most other task / project management tools / ticketing systems I've used do allow this, but in any case, this is a pretty key feature which is missing and means extra communication with a 3rd party (who the original requester wants us to inform) has to happen outside of Wrike, reducing the usage and weakening the reputation of Wrike - I get a lot of "why do we have to use it?"

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Thank you for letting us know your feedback Stephen Pryke, we appreciate it. Please also upvote the original post above as it's on the lower side of votes at the moment. 

We'll now share your input with the respective Product team. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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Yes, this feature will be of great help when we are an organization with multiple stakeholders.
Currently it is very troublesome to have to keep forwarding emails multiple times on every requested tasks.

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Hi Ching Ee Lim, welcome to Wrike Community and thanks for reaching out and supporting this idea 👋 I'll now share your feedback with the responsible Product team.

We don't have updates at the moment, but we'll let you know if we have any news here in the future. Please be sure to upvote the original post above as votes show our team the amount of interest for different suggestions here. Here's a post that explains about voting and statuses in the Product Feedback forum 👍

Let me know if you need help with anything 🙋

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hi, I see that this is a request since 2022, and am wondering if there is a possibility of this happening. 

It would be great to be initiating an email from a Wrike task to multiple recipients, as there are multiple stakeholders to a project. To keep the email trail in the same location as the task/project would be amazing. 

I currently notice that as there is only 1 possible recipient, the communications trail happens outside of Wrike and can cause information loss. 

Thanks

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I have to add my vote to a CC option.  We have run into many cases where the conversation has moved back to standard email because the requester wanted multiple people involved in the conversation.  I would love to be able to keep in in Wrike.

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