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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Silas Meriam

    I'm also interested in a solution. From what I've found, the default way to do this is found here.  An example description text, in html, as pulled from a ticket created in the ui:

    <img src="https://storage.www.wrike.com/filemeta/thumb100/IDENTIFIER.CHARACTERS" />

    Specifically, I am interested in using already uploaded attachments in the ticket description. I've tried grabbing the link via the api, but it's not correct. The link requested from the API method "Get Access URL for Attachment" found here returns the following:

    {
      "kind": "url",
      "data": [
        {
          "url": "https://storage.www.wrike.com/extfile/WRIKE.INTERNAL.IDENTIFIERS/ATTACHMENT.FORMAT"
        }
      ]
    }

    Using this link in with the previously mentioned syntax notably does not insert the image in the description. Would love to have an answer to this to speed up several processes.

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Hugh

    Hey everyone,

    I've raised Support tickets for you here, someone should be in contact with you soon. If you need assistance with anything else, be sure to let me know.

    Hugh Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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