This is very important, because while I am looking for a simple, straight forward project management tool, my bigger concern is how much access to email options is there?
I'll be honest, this is deal breaker for me so if I don't see what I require for our clients I'll have to move on.
We have 20+ clients each with their own project. We require a way to schedule an email update on a weekly basis, that provides our clients with access to their own easy to understand dashboard, and/ or provides automated reporting.
Essentially it's an email they receive lets say on Monday that gives them a link or report with data such as current status of project, what is getting done, and what we may need from them if anything, among other information.
I really hope you can provide something this customizable because as far as I am seeing your PM system is relatively intuitive and I would be willing to work with it so long as our email needs are met.