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(Not) opening tasks in the Wrike app

4 comments

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Lisa

    Hi Mauricio, thanks for reaching out ๐Ÿ™‚

    Here are the instructions from the Help Center:

    You can have Wrike links (for tasks shared with you) open in the desktop app by default.

    1. Open Wrike's Workspace in your default browser.
    2. Click your profile picture in the Workspace's upper right-hand corner.
    3. Select "Apps & Integrations".
    4. Find "Wrike for Windows & Mac" and click "Configure".
    5. Switch to the "App settings" tab.
    6. Check the box next to "Open Wrike links via App".
    7. Click "Save changes".

    Once the feature is enabled: when you click on a link to a Wrike task, you'll see a redirect page. From the redirect page:

    1. Click "Allow" to open the task in the desktop app.
    2. Click "Cancel" to open the task in your browser.
    3. Enable the setting to always open links in the Wrike App*. Once this setting is enabled, Wrike task's will immediately open in the desktop app the next time you click a link.

    *Not available in some browsers (for example, Safari and Edge).

    Please let me know if that helped ๐Ÿคย 

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Mauricio Freitas

    Thanks @Lisa - interestingly this started working again, with no other setting changes, last night...

    Good to have this documented here anyway.

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    1Marjorie Downey

    Ok, who's inside my mind today? I was just asked by a new Wrike user how to do this, and here is the answer! Love this community!

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Lisa

    @Mauricio, happy to hear that ๐Ÿ™‚ But it does sound a bit weird, so please let me know if something happens again, and I'll raise it to our Support.

    @Marj, thank you, your comment just made my day ๐Ÿ˜

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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