"Auto-Follow" should follow the same rules as "Follow"

When a 'Request' is submitted, the submitter "auto-follows" the task. But in the Widgets/inbox when filtering to "Tasks i follow" it doesn't include the auto follows.

 

Please, either:

Make them follow the same filter, so "auto-follow" appears when filtered to "tasks I follow" or make one available in the Filter/Dashboards.

On the same note, Create a filter for "Tasks I submitted through a Request" instead of just "Author: current user"

 

Thanks

 

B

4
4 comments
Spot On Innovative Approach Stellar Advice
Avatar

seems to me more lika a bug than a missing feature. Is it the same issue as here?: https://help.wrike.com/hc/en-us/community/posts/360038300914-Auto-follow-when-creating-a-task-is-not-setting-me-as-the-follower

0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar
Hugh

Hi Florian Kislich, this does seem to be the same issue as the one you've linked to here. Brandon S, I would recommend adding your voice to that thread so that you can be kept up to date.

I don't have an update from the Product team at the moment, but as soon as I do, I'll be sure to let you know.

0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

The way this is implemented does not make sense. Is it a bug? If I look at the task, it shows I am following (when auto-follow is how it is followed). But it does not show up on tasks I follow. So I have to unfollow and re-follow, then it shows up. This is not a good experience. Inconsistent and unexpected odd behaviour.

In addition, when you filter by this, it does not show up properly on the filter widget. It shows as 1 filter, but nothing show at the bottom. Hope the UX can be looked at, as this is the type of thing that is off putting.

1
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Hi everyone! I have good news from the Product team - they have plans to rework the 'following' functionality in 2021. I'll let you know once I have more updates from the team 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Comment actions Permalink

Folllowing List for Post: "Auto-Follow" should follow the same rules as "Follow"
[this list is visible for admins and agents only]

Top
Didn’t find what you were looking for? Write new post