How to respond to a review if the document won't open?

I have had two reviews of Word files sent to me today and in both instances the file won't open in Wrike and I have had to download. How do I indicate my response to the review if the file won't load and so the Approve/changes required buttons are not available?

0
1 comment
Spot On Innovative Approach Stellar Advice
Avatar

Hi Antonia, thank you for reaching out to the Community!

I think this case needs investigation, so I created a Support ticket for you, someone will contact you soon.

Please get back to me here if you have any further questions 👍

Lisa Community Team at Wrike Become a Wrike expert with Wrike Discover

0
Comment actions Permalink

Folllowing List for Post: How to respond to a review if the document won't open?
[this list is visible for admins and agents only]

Didn’t find what you were looking for? Write new post