My Team [@myteam] tag

 Hi,

I'm trying to tag all regular users in my organization with the MyTeam tag feature - there should be at least six or seven Regular users. 
Apparently, the group is not shown among those available once selected the "@+my...".

Am I doing something wrong?

Thanks
Stefano

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@Stefano.  Give this a read and let me know if it helps resolve your issue. My Team

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@Stefano Hi, welcome to Wrike Community :)
Do you type "@+my..." with the plus sign? If you do, try typing without it, just "@my team". If that's not it, then where are you trying to tag your team? Because My Team Group can only be tagged (or @mentioned) and you can share tasks, Folders and Projects with it. More info on My Team Group on our Help Center, as @Marj suggested - feel free to check it out :)
We can discuss any further questions, just drop me a line here 👍
 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hi, 

I've tried the three options explained in "My Team" article [share task, foledr or project], but it seems that MyTeam option is not shown (see attached).

Might this be due to something related to our profiles? I see, anyhow, that I am a Regular user (Professional Subscription).

Thanks




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@Stefano That doesn't look right. I can see that you typed "@m" and "@my" on the screenshots you provided. Have you actually tried typing "@my team" or "@ my team"? If it doesn't work, please let me know and I'll create a Support ticket for you. I would also suggest you contact your account admin to check out the existing groups you have in your account (an account admin can do this in the Account Management settings).

 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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What was the result of this issue? I am seeing the same thing with my account.

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Hey @Ryan, sorry to hear that! I'm raising a Support ticket for you right away, someone from the team will reach out soon to help 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hello, 

I am the owner/admin for my team's Wrike space. Currently, all users are set up as Regular Users. However, none of them can @mention My Team. We have tried via each of the methods mentioned in this thread: @my team, @ my team, etc. 

 

Any help to resolve this is appreciated. 😀

mdr

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Hugh

Hi Tony Mandapat

I can see that our Support team has reached out to you about this. If you need any further assistance, be sure to let me know!

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