- Our Product Team references the community as they plan their product roadmap and regularly references Community when explaining internally why they're working on something. For example, during our company meeting, we'll hear "We're working on "x", it's the third most requested feature in Community".
- We, the Community team, ask for status updates based on how many votes there are or because we know something is particularly important. We bubble up your wishes and concerns to the Product Managers who can do something about it or who can at least help us provide more transparency.
- It's not even just about votes - members of our Support Team are designated as Product Experience champions. Each champion is aligned with specific members of the Product Team and make sure that qualitative information from your comments gets delivered to PMs.
- There are more teams involved, but I think you get the picture.
Stephanie Westbrook Wrike Team member Become a Wrike expert with Wrike Discover