External Users?

I'm confused on the differences between a full User and an External User. The only difference i can find is that the External user cannot Share a folder or project.

Marj | Wrike Enthusiast 

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Stephen

Hey Marj, thanks for this question. I feel like other people might be wondering this too.

Firstly, here's a permission list of who Regular, Collaborator and External Users are exactly and what they can and cannot do.

Briefly, you're right, they are similar, however one distinct difference is that External users cannot share tasks/Projects/Folders and can only see these items once shared with them. They also can only see contact information from people who have commonly shared items.

I hope that helps! 🙂

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This has just made my life so much easier!  I had several people in the office set as Collaborators and they were upset they couldn't create a task or even update the descriptions as needed. Now they can! 

 

Marj | Wrike Enthusiast

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Stephen

Yay 🙌

A little different, but you might be also interested in Access Roles (if you have not yet seen it). It allows you to set some custom preferences around Full, Editor and Limited access to Folder/Projects 👌

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I had no idea that was there! Thank you! 👍

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One quick note that I didn't check: External Users count towards your paid seats. :D

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I try to set more Collaborator as External User. However, I cannot convert more then 1 as External User. Is this part of the constrain?

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@Keung Hey, welcome to the Community, happy to see you here 🙂

I'm going to raise a Support ticket for you, someone from the team will reach out soon to help with this.

Please let me know if you have any other questions, I'll be happy to discuss.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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