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When will new Gmail Wrike plugin work as well as the old one?

7 comments

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    Shawn Adams

    I have recently lost the ability to use the (Create Task button at bottom of email) function, and instead, added the Gmail Wrike plugin to see if that would work.

    Unfortunately, the functionality is not the same.

    Suggested improvements:

    • Ability to edit the title, instead of having to open the task in Wrike to do so (as mentioned in the previous post).
    • Allow the Add to folder/project and Add Assignee fields to auto-populate. You have to type, click search, then select. (as mentioned in the previous post).
    • Add the ability to select due dates for the task. You have to open the task in Wrike to add/change the due date.
    • Along with the due dates, add in the ability to select if the task is planned or backlogged or a milestone.
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    Neha Tibrewala

    We would also like the ability set due dates. The new plug-in is also a LOT slower than the old one. The old one worked perfectly!

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    Lizzie Adams

    I find the new Wrike plugin much less functional as well. Wish list: 

    • I'd like suggested projects/assignee to be show up without having to click "Seach" - it's an additional step & gets you a much longer list than the previous suggested items
    • The Assignee should default to the user, or at least the user's icon should show up as soon as the field is selected
    • Definitely need to be able to edit due dates without opening a new instance of Wrike

    My coworker just said "it took longer for me to use the plugin than it did for me to do the task". 

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    Meganne Harvey

    I just left very similar feedback. The new plugin is a huge time sink. 

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    Adrian Smith

    I agree with all these comments.

    The Wrike Add-In for Gmail is a massive disappointment.

    (for comparison the Outlook plug-in MUCH better).

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    Steve Kean

    The old system allowed a separate task to be created for every individual email/reply in a thread. The new system doesn't. It will only create a task from the last email. I now have to copy and paste intermediate threads into a new email and send it to myself to be able to create a task from it. Similarly when someone replies to an email that already has a task created that reply doesn't show up in the task. Have to copy and paste it. This gets really time consuming when there are many replies coming in that need to be copied which is a common scenario for me.

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    Thierry Portmann

    A link to the original message is missing. Other products do it very well, and it's very useful.

    I need this "back link" for certain conditions: 
    - most of my tasks are sent by e-mail, by colleagues who are not members of my Wrike team.
    - if the task can be processed within the day, I don't need to transfer to Wrike, I process the task, and answer directly.
    - if the task requires more development, I transfer to Wrike.
    - once the task is completed, I must communicate it to the requester. 
    - for that, I have to access the original message, to write a reply. 
       A. If I have the link, I can archive the message after forwarding it to Wrike, it frees my inbox and my mind. And to answer, I quickly access it by simply clicking on the link.
       B. If I don't have the link, I must keep the message easily accessible, either keep it in the inbox (cluttered), or move it to a waiting folder. I have to look for this message to answer him, it's a waste of time.

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