Why do I have to login again when using the app?
my expectation is that the app on my Mac stays logged in. Why do I always get to the login page again, did I do something wrong? DIdn't find the settings or answers here. On iOS it works.
Hi Felix, do you get this message when you've entered your details? This is the first thing for me to check 👍
I don't get that message and there is also no "remember login data" or so.
I log in using some kind of SSO, i.e. I always have to add my email again but no password. This is not real SSO and same behaviour on web and app.
Do I need to reset something so I will get the above question again and will stay logged in in the app?
Hi Felix! Continuing the conversation for Stephen here. Thanks for telling us you're using SSO, that's actually exactly what's going on. The type of SSO you're using means that you'll be prompted to enter your email and because it's related to SSO, this isn't something that can be changed in settings. Let me know if there are any questions about the Desktop App :)