Allow for conditional branching on multi-select custom fields in forms

I know we have multi-select custom fields. And I know that we can use these in forms. However, my team ends up having to create many custom fields - because we need conditional branching - and noticed we cannot use conditional branching with multi-select custom fields in forms. 

Is this something that can be added to Wrike functionality?

Here is an example of what I'm thinking.

Question: What type of pizza do you want?

(Multi-select checkbox custom fields)

  • Pineapple
  • Ham
  • Cheese

But then - if someone selects Cheese - there is conditional branching, bringing them to another page/set of questions related to what type of cheese they want.

This means "Cheese" would populate the multi-select custom field, but the user would still be able to provide more information/answer more questions. 

Upvote 11
11 comments
Spot On Innovative Approach Stellar Advice

We could really do with this functionality too. I'm using conditional branching on single-select drop-downs, but it's much more lengthy and complicated to try and make work for our needs, compared to what we'd be able to do with multi-select conditional branching. Thanks.

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Spot On Innovative Approach Stellar Advice

Exactly! And it makes reporting a true nightmare, as we end up needing to create tons of custom fields as a workaround to not having the conditional branching. 

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Spot On Innovative Approach Stellar Advice
Hi Elizabeth Albrecht, thank you for sharing your use case here, I do see how this functionality could be useful for your case. I've shared your feedback with our Product team 👍🏼
 
Scott McIvor, thanks for supporting!

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Cansu Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

100%. We can't use critical multi-select fields because there are too many values to place in the form with the current form functionality. 

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Spot On Innovative Approach Stellar Advice

Thank you for supporting here Nich Adam

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

Yes, I agree this would be a really helpful feature

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Spot On Innovative Approach Stellar Advice

Thank you for adding your support here Harald Kurz!

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Cansu Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

I would like to be able to have something similar to this to help with bug tracking/reporting.  The user selects first a category of bug then is prompted to select a more detailed option.  I would want to be able to report on both the higher level category and the detail category.  We tried putting the high level and detail in two different custom fields, but there was not a way to limit/restrict the options in the detail field to align with the categoy.

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Spot On Innovative Approach Stellar Advice

Hi David J Pierce, thank you for chiming in and sharing your use case. I've passed it on to our Product team👍🏼

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Cansu Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

Is there an update from the product team on adding: conditional branching on multi-select custom fields? I see this was first raised 1+ year ago, thanks!

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Spot On Innovative Approach Stellar Advice

Hey Sarah Cherney, happy to see you on the Community 👋 This feedback has been reported to the Product team, so they are aware of this suggestion. As soon as the post gets to 60 upvotes, we will add a Product status here. Please upvote the original post above if you haven't yet 👍 And let me know if you have any questions! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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