Re-assign to Job Role or un-assign in Automation
Hi,
I am wondering if there is a way to either assign a job role or un-assign a task during an automation.
Short story: In our workflow, when a task is changed to a certain status, I want to re-assign to the job role so that team can pick up the task from the backlog.
Currently, I can only see option to re-assign to a user.
Even just re-moving current assignee would help me. I can work around with no assignee.
Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Cansu Wrike Team member Become a Wrike expert with Wrike Discover
Hi Cansu,
Thank you for your answer, I'm already using that functionality and it's working well.
But the problem is while I inform the correct team, the task stay assigned to the previous person rather than transferring.
My only option is to choose 1 "scape goat" from the team and re-assign to that person which is not ideal.
As said above, even just removing the previous assignee would be good. But since you can assign a job role in the task, I can't imagine it's hard to implement in automation...
Thanks for the clarification and the feedback Guillaume Morency. I'll move this thread to the Product Feedback forum so other Community members can upvote and contribute 🙋🏻♀️
Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Cansu Wrike Team member Become a Wrike expert with Wrike Discover