[Community Call-Out] Do you use Wrike to support your IT department? 💻
- How are you using Wrike to support your IT department?
- What tools do you use in conjunction with Wrike to support your IT department?
- What are key features of Wrike that help support your IT department?
Elaine Wrike Team member Become a Wrike expert with Wrike Discover
Our team uses Wrike Request form for any of our homes to send IT work requests. The request form lets staff put exactly what is going on and some of the questions helps the staff are able to trouble shoot as they are filling out the request form. that may sometimes fix the issues that they are experiencing. If the request form gets filled out all the way, and the problem still persists, then the IT team has these requests come in and they use a Dashboard to triage all incoming issues and is able to assign out priority jobs based on urgency.
Hope that helps.
Thanks so much for sharing Ryan Nelson! 🙌
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover