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Allow Admins a setting to configure the email notification timings that would work best for the client.

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  • Spot On! 👍 Innovative Approach 💡 Stellar Advice 💪
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    Anastasia

    Hi Brenda, thank you for posting your request here! I understand how an instant notification could be helpful in some cases, and I wanted to mention that notifications do appear within a shorter timeframe in the Wrike Inbox. I also wanted to quickly outline the reasoning behind the 6 minute notification gap which is implemented at the moment. This is done to prevent multiple notifications about changes to the same task coming in. For example, if someone goes into a task to change the dates, assignees, description, and add a comment, it could potentially trigger four email notifications. To ensure that doesn't happen, an email is sent 6 minutes after the first change, and it accumulates all of the other changes too. I understand that this might not be ideal for all situations, but hopefully it clarifies the logic a bit. Let me know if you have any other questions about this!

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Community

Welcome 🖖

Hi there! 🙂 Want to become a black belt Wrike Ninja? Here's how to earn a Wrike badge

Welcome 🖖 Have you checked out this week's Release Notes yet?

Hey! 👋 Curious about something? Visit How To to search and ask the Community for answers.

Welcome! 👋 Figured out a good tip or trick? Share it in Best Practices.

Want to connect your existing software to Wrike? Learn and ask how in the API section.