Problems with Importing Excel sheet Into Wrike

Why cant I import my Excel sheet back into Wrike?  I keep getting a error about Key Column not found in file. Please help.

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Anastasia

Hi Ansley, sorry for the delay in getting back to you here! I'm glad to see you and Al took a look at the spreadsheet and everything was sorted out. For anyone else interested, make sure to check out the instructions in our XLS export/import article, and download the example template to learn more. Happy to answer any other questions! :)

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I continue to receive the key column not found; however the column is there. Not sure what I am doing incorrectly.

mdr

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Hugh

Hi Regine Nazaire, and welcome to the Community!

I can see that our Support team has assisted you with this. If you need anything else, be sure to let me know 👍

mdr

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I'm having the same problem - can you please post the answer.  I used your template.  There are no dependencies.

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Hi Joelle Kaufman, welcome to the forums! I can see your specialists reached out to you about this. 

For anyone else reading this thread - please make sure your file is formatted correctly for Wrike to be able to read it. Here's our Knowledge Base article where you can find more detail on this 👍 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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I am also having this exact same issue. Please advise. Thank you!

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Hi John Probert, may I ask if you have formatted the file for Wrike? 

Common error we receive is usually "Key column not found". This error is rather descriptive, could you please check if you have this column in your Excel file?

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Cansu Wrike Team member Become a Wrike expert with Wrike Discover

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But why do I need a key file in the first place? It doesn't seem necessary to begin with. 

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Hi John Probert/, for the moment, this is the only way possible to transfer. I will pass on your feedback to our team.

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Cansu Wrike Team member Become a Wrike expert with Wrike Discover

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Ok, sounds great!

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