Not allowing to be assigned to tasks based on load on queue.

I would like the ability not be assigned to task if you already have too many tasks assigned to you already. 
 
It would keep people from assigning you to tasks and forces them to see how many projects are ahead of them. It gives you the flexibility to put a 24/48/72 hour block on assigning tasks to someone who is already busy.
5
2 comments
Spot On Innovative Approach Stellar Advice
Avatar
Anastasia

Hi Deshani, thanks for sharing your suggestion here! Something I wanted to suggest, in case you haven't had a chance to try it yet, is the Workload View with Effort Allocation enabled. While this doesn't restrict the ability to assign tasks, it gives an overview of the team's availability, and other team members can easily see if someone is overbooked and shouldn't be assigned to a task. I understand that you're looking for a restriction, and I think this is a really interesting idea. I'd love to hear what you think about the Workload View too, and whether you see this assignment restriction being linked in with the Effort Allocation functionality.

0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

It would be great if you tried to assign the task for let's say today, but the workload is at the days capacity then it would either prompt you to assign to a different day or automatically move it to the next day. 

1
Comment actions Permalink

Folllowing List for Post: Not allowing to be assigned to tasks based on load on queue.
[this list is visible for admins and agents only]

Didn’t find what you were looking for? Write new post