Our annual contracts mean we get a bucket of hours across the entire agency for various projects; some defined, some less so (think production retainer). What we're trying to do is understand how much the team is "spoken for" during the life of the engagement, without a specific assignment (until we get closer to it). The "old" way we tried to achieve this was by dividing the hours among everyone who would be working on it evenly, through the duration of the contract. Obviously this is pretty inaccurate; 1) work never happens this way (ebbs/flows, etc) 2) work needs are never evenly distributed among each team member (developer heavies up toward the end, etc).
As an example of what this looks like then, is that my copywriter is assigned 8 hours a week for the next six months through this method, but when we evaluate the workload for the upcoming week, it's inevitably not true and makes for a messy, inefficient situation.
Does anyone have recommendations for how to solve for this? Really appreciate the help!!!