How do I free up space for a collaborator when our account isn't at its limit?

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Patricia Purcell

One of my graphic designers (an external user) is getting a message that she has exceeded her storage limits and therefore can't upload anymore. I checked our account storage and we have only used 1 MB of 50 GB available so I'm not sure why this is happening. Any suggestions on how I help her free up some space? TIA!

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Pietro Poli

Hi Patricia Purcell,

can you share some screenshot with error?

;)

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Patricia Purcell

I was wrong. :) It actually said I only had 1 MB LEFT of space! Now trying to figure out how to delete all the image files to free up space. 

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Patricia Purcell

I was wrong. :) It actually said I only had 1 MB LEFT of space! Now trying to figure out how to delete all the image files to free up space. 

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Lisa

Hi Patricia Purcell, I can see that our Support team has shared a report with you back in November with a list of attachments that take up most of your space. Would you like me to raise another ticket for you about this? 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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